Project delivery

From a Slack or Microsoft Teams conversation, Ayven creates a ticket in Jira, YouTrack or Asana with the context from the thread and assigns an owner. When a mission holds the ticket, she checks the tracker until the ticket reaches Done.

No tracker yet? Start native

Project delivery works before any tracker is connected: Ayven files work as native web tickets and counts one done when its state reaches Done, as she does for a tracker ticket. Connect Jira, YouTrack or Asana and she files and checks work in the tracker your team already uses.

Ticket creation

Ayven creates work items directly from research or conversation — full context included, no copy-paste required.

  • Jira, YouTrack, and Asana support
  • Automatic priority assignment
  • Rich descriptions with source links
  • Team member assignment suggestions

Duplicate detection

Before creating a ticket, Ayven checks for existing similar issues, so duplicate work items don't clutter your backlog.

  • Semantic similarity matching
  • Cross-project detection
  • Merge suggestions for related issues

The full ticket lifecycle

After a ticket is filed, Ayven works on it in these ways. She brings you each change to approve, except auto-approved types and the status comment on an overdue ticket:

  • Assign: route to the right team member, or to one of your own agents. An agent gets the ticket once it is approved and moved to In Progress (see Hand tickets to your agents)
  • Update state: move through your workflow
  • Add comments: keep context flowing
  • Set sprint / labels: organise for planning
  • Link tickets: connect related work

Approval before a ticket is filed

Ayven brings each ticket to you before she files it, unless you have set ticket creation to approve automatically:

  • Preview the exact ticket content
  • Edit title, description, priority
  • Approve, reject, or request changes
  • Ayven learns from your edits

How to use it

In a thread that should become tracked work, mention @Ayven and ask her to file it — she drafts the ticket, checks for duplicates, and sends it to you for approval before anything lands in the tracker. Connect your tracker from the web app; see Integrations.