Team intelligence

Most AI treats every conversation like the first. Ayven builds understanding: who your team members are, what channels discuss, how expertise flows. The picture sharpens with every interaction.

User profiling

Ayven extracts facts about team members from natural conversation:

  • Display name, title, email: basic profile data from the chat platform
  • Expertise areas: inferred from message content
  • Communication patterns: which channels, what topics
  • Confidence scores: how certain Ayven is about each fact

Channel profiling

Every channel has a purpose. Ayven learns what each one is for:

  • Channel purpose and topic: from the platform's metadata
  • Actual discussion patterns: what really gets talked about
  • Key participants: who's most active, most expert
  • Content types: questions, announcements, decisions

How the discovery works

Ayven learns continuously, without manual setup:

  • Message analysis: facts are extracted from conversations
  • Profile aggregation: facts merge into coherent profiles
  • Confidence decay: old facts are weighted less than recent ones
  • Privacy-first: only workspace-public messages are analysed

What it enables

  • Smarter search: "Who worked on the pricing model?" resolves to the person and channel where it actually happened
  • Better assignments: ticket assignee suggestions based on expertise match
  • Channel routing: findings posted where they belong — technical results to the engineering channel, product findings to product
  • Context-aware writing: documents use the terminology your team actually uses

Privacy by design

  • Only messages in channels Ayven is invited to are analysed
  • DMs and private channels are excluded
  • Facts are stored with confidence scores, not raw messages
  • Access is revocable anytime through your chat platform's settings